My Credit with ID Protect
Monitor your credit and help protect your personal information from the convenience of North State Bank’s Online and Mobile Banking.
My Credit Manager
Safeguard Your Personal Data
How to Enroll
- Step 1: Log in to Online or Mobile Banking.
Note: If you are not currently enrolled in Online Banking, you must do so to access My Credit Manager and ID Protect. Click here to enroll in Online Banking. Once logged in, follow steps 2 – 5.
- Step 2: Select My Credit from the left navigation.
Step 3: Verify your identity.
For most customers, this information will be pre-filled. If it is not, input the requested information.
- Step 4: Review and respond to the identity verification questions.
Note: Take care when responding to the questions. The questions are generated by the credit bureau and not North State Bank. If they are answered incorrectly multiple times, the credit bureau will lock your enrollment process for 5-7 days. North State Bank is not permitted to unlock the enrollment. You can complete the enrollment steps again once the 5-7 lockout period is complete.
- Step 5: Enrollment is complete!
It may take 2-5 minutes for your information to populate for the first time as it is being connected to the credit bureau.
Commonly Asked Questions
following steps to dispute and hopefully correct the information.
- Highlight the errors on your credit report
- Gather supporting documents that show your side of the story; for example, receipts or
bank records showing that you made a payment on time that’s recorded as late or
- Submit the information to the bureaus with a brief explanation (100 words or less).
You can also submit your information directly to the reporting lender.
corrected information appears on your credit report. Note, however, that if the inquiry confirms
that the information is accurate, the bureau or lender won’t change it.
you can file a complaint against a bureau or lender with the Consumer Financial Protection
Bureau or with the Attorney General of your state.
admins, have access to any of my information?