By Phone
For general questions, including resetting your Online Banking password and reporting a lost or stolen debit card:
919.855.9925
877.807.9668
Monday - Friday 9 a.m. to 11 p.m.
Weekends and Holidays 9 a.m. to 5 p.m.
(Excluding Thanksgiving and Christmas)
Report a lost or stolen debit card after-hours:
888.297.3416
In Person
View a complete list of our banking offices, open Monday - Friday from 9 a.m. to 5 p.m. (excluding holidays).
Online
Complete the form below and you'll typically hear from a team member within one business day. Remember, for security purposes, do not include confidential account or personal information (account numbers, social security numbers, PINs, etc.).