Contact Us

By Phone 

For general questions, including resetting your Online Banking password and reporting a lost or stolen debit card: 
919.855.9925
877.807.9668

Monday - Friday 9 a.m. to 11 p.m. 

Weekends and Holidays 9 a.m. to 5 p.m. 
(Excluding Thanksgiving and Christmas) 

Report a lost or stolen debit card after-hours:
888.297.3416

In Person 

View a complete list of our banking offices,  open Monday - Friday from 9 a.m. to 5 p.m. (excluding holidays).  

Online 

Complete the form below and you'll typically hear from a team member within one business day.  Remember, for security purposes, do not include confidential account or personal information (account numbers, social security numbers, PINs, etc.). 

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