Contact Us

Do you have a question, thought or suggestion? We would love to hear from you! Simply complete the form below and you'll typically hear from a team member within one business day.  Remember, for security purposes, do not include confidential account or personal information (account numbers, social security numbers, PINs, etc.). 

To expedite a response regarding common questions, below are a few tips and points of contacts: 

  • For assistance with online banking or to have your password reset, call (919) 855-9925.
  • For general banking inquires, including providing a change of address or to change who is authorized to sign on the account, call (919) 855-9925.
  • To locate a mortgage loan officer for home financing, call (855) 471-1725.
  • For questions about an existing North State Bank Mortgage loan, call (855) 829-2248.       
  • To report a lost or stolen debit card call (866) 546-8273. You also can report a missing card through Online Banking or our Mobile Banking app. 


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